Employee Assistance Program (EAP)

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Algeria
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 972 3 374 1088
• 972 3 374 1834

Argentina
EAP Latina

www.portaldebienestar.com
eapconsultas@eaplatina.com
Usuario: abbottpeace; Contraseña: peace

• 0800 777 8327
• (011) 5299 2100 (local)

Australia
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 1300 678 861
• +613 9658 0041

Austria
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 00800 32 123 456
• +49 431 895 1932

Bahamas
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 1 888 402 5977
• + 44 1865 397 074

Bahrain
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 8000 4523
• (+972) 3 374 1834

Barbados
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 1246 6239 665
• + 44 1865 397 074

Belarus
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• + 7 812 3137 526
• + 44 1865 397 074

Belgium
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 0800 803 57 (French)
• 0800 803 58 (Dutch)

Bolivia
EAP Latina

www.portaldebienestar.com
eapconsultas@eaplatina.com
Usuario: abbottpeace; Contraseña: peace

• 800 100 530
• 0054 (11) 5299 2124
(international)

Brazil
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 0800 025 4321
• +55 21 3139 9165

Canada
LifeWorks EAP

abbott.lifeworks.com
English – username: abbotten; password: lifeworks
French – username: abbottfr; password: mieuxvivre

• 877 207 8833 (English)
• 877 307 1080 (French)

Chile
EAP Latina

www.portaldebienestar.com
eapconsultas@eaplatina.com
Usuario: abbottpeace; Contraseña: peace

• 800 261 060
• (2) 2245 0030 (local)

China
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 800 820 8723
• 400 820 8723

Colombia
EAP Latina

eapconsultas@eaplatina.com
www.portaldebienestar.com
Usuario: abbott; Contraseña: bienestar

• 01 800 954 5724
• (1) 3819644 (local)

* EAP services not available to L-CFR employees

Costa Rica
EAP Latina

eapconsultas@eaplatina.com
www.portaldebienestar.com
Abbott B-31: Usuario: abbottb31; Contraseña: eap
Abbott B-44: Usuario: abbottb44; Contraseña: usuariob44
Abbott Healthcare: Usuario: abbottCA; Contraseña: abbottCA

• 0800 054 1014
• 4000 3685 (local)
• +5411 5299 2140 (international)

*EAP services not available to L-CFR employees

Croatia
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• + 44 1865 397 074

Czech Republic
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 800 700 091
• 724 240 161

Denmark
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 70 10 20 12
• + 45 70 10 20 12

Ecuador
EAP Latina

www.portaldebienestar.com
eapconsultas@eaplatina.com
Usuario: abbottecuador; Contraseña: bienestar

• 1800 102 055

Egypt
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 0800 444644, 02 2413 7316
• +20 2 2413 7316 (international)
• +44 1865 397 074 (international)

El Salvador
EAP Latina

eapconsultas@eaplatina.com
www.portaldebienestar.com
Usuario: abbottCA; Contraseña: abbottCA

• 800 6693
• 211 33927 (local)
• +5411 5299 2140 (international)

*EAP services not available to L-CFR employees

Estonia
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• +372 634 6407
• + 44 1865 397 074

Finland
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 0800 18 11 91
• +358 800 181 191

France
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 0800 902432
• 33 153 041 693

Georgia
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• + 7 812 3137 526
• + 44 1865 397 074

Germany
pme Familienservice

familienservice.de
Registrierung – Abbott GmbH & Co. KG – Mein FS

• 0800 801007070

Greece
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 00800 4414 5094
• + 30 210 3648378

Guatemala
EAP Latina

eapconsultas@eaplatina.com
www.portaldebienestar.com
Usuario: abbottCA; Contraseña: abbottCA

• 1800 835 0317
• +5411 5299 2140 (international)

*EAP services not available to L-CFR employees

Honduras
EAP Latina

eapconsultas@eaplatina.com
www.portaldebienestar.com
Usuario: abbottCA; Contraseña: abbottCA

• 800 27919056
• +5411 5299 2140 (international)

*EAP services not available to L-CFR employees

Hong Kong
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 800 938 845
• + 852 2583 2838

Hungary
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 06 80 98 7431 
• +36 212 010 216

India
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 1800 102 7293
• 1800 209 8424

Indonesia
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 0800 1 503 883
• +622 1395 24544

Ireland
VHI Employee Assistance Programme

• 1800 995 956

Israel
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 1700 700 404
• +972 3 617 2684

Italy
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 1700 700 404
• +972 3 617 2684

Jamaica
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• + 44 1865 397 074
• 1 800 988 8148

Japan
Hokendohjin-Frontier, Inc.

• 0120-783-744
sodan@humanfrontier.co.jp

Jordan
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 6 429 6166
• (+972) 3 374 1834

Kazakhstan
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 8 800 100 5060
• + 7 812 3137 526

Korea
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 02 3439 9412
• + 82 2 3439 9412

Kuwait
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 2206 9089
• (+972) 3 374 1834

Latvia
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 8000 5332
• (+371) 66 016 670

Lebanon
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 0142 6861
• (+972) 3 374 1834

Lithuania
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• + 44 1865 397 074

Malaysia
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• (03) 2169 6134
• + 60 3 2169 6134

Mexico
ICAS-Intersistemas

pasosalasalud.com.mx/prelogin.php
Clave: pasosalasalud

• 01800 080 9080

Morocco
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 0530 003961
• 972 3375 3203

Netherlands
Optum Emotional Well-Being

• 0800 327 7378
• +31 30 252 2792

New Zealand
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• (+64) 800 457 046

Nicaragua
EAP Latina

eapconsultas@eaplatina.com
www.portaldebienestar.com
Usuario: abbottCA; Contraseña: abbottCA

• 001 800 2260490
• +5411 5299 2140 (international)

*EAP services not available to L-CFR employees

Norway
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 800 20 555
• + 47 80 02 05 55

Oman
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 8007 7635
• (+972) 3 374 1834

Pakistan
Sehat Kahani

• 91 03000639362

Panamá
EAP Latina

eapconsultas@eaplatina.com
www.portaldebienestar.com
Usuario: abbottCA; Contraseña: abbottCA

• 00800 226 6904
• 8365728 (local)
• +5411 5299 2140 (international)

*EAP services not available to L-CFR employees

Paraguay
EAP Latina

www.portaldebienestar.com
eapconsultas@eaplatina.com
Usuario: abbottpeace; Contraseña: peace

• 009 800 541 0020
• (+595) 2172 88642 (local)

Peru
EAP Latina – Abbott PEACE Peru

www.portaldebienestar.com
eapconsultas@eaplatina.com
Usuario: abbottpeace; Contraseña: peace

• 0 800 52038
• (+51) 1 6419288 (local)

*Available during pandemic only

Philippines
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• (+63) 1800 1110 3056

Poland
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• (00) 800 702345
• + 48 42 611 0653

Portugal
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 800 96 20 18
• 21 419 55 51

Puerto Rico
MCS Solutions

• 1-787-474-0082 (Metro area)
• 1-866-513-5745 (Free of charge)

Qatar
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 00800 100 261
• (+972) 3 374 1834

República Dominicana
EAP Latina – Abbott Healthcare

www.portaldebienestar.com
eapconsultas@eaplatina.com
Usuario: abbottCA; Contraseña: abbottCA

• 1888 751 0463
• 18 299 548 299 (local)
• +5411 5299 2140 (international)

Romania
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 0800 896 993
• + 36 1445 1720

Russia
Optum Emotional Well-Being

www.livewell.optum.com
password: abbottrussia

• (8) 800 555 0238
• 8 812 3137 526 (international)
• +44 1865 397 074 (international)

Additional Support

Saudi Arabia
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 800 814 8547
• (+972) 3 374 1621

Serbia
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• + 44 1865 397 074

Singapore
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• (+65) 800 852 8673

Slovakia
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• (0) 800 606 751
• +421 2222 00461

Slovenia
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 01777 5081
• + 386 1777 5081

South Africa
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 0800 004 770
• + 44 1865 397 074

Spain
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 900 811 195
• + 34 915 616 707

Sweden
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 0200 21 63 00
• 0 31 60 49 20

Switzerland
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 0800 564 595
• + 41 800 000 443

Taiwan
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 0809 017 500
• +91 80 6764 9900

Thailand
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• (02) 231 8011
• +66 2231 8011

Trinidad
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 877 4222
• + 44 1865 397 074

Tunisia
Optum EAP

www.livewell.optum.com
password: abbott

• 216 31 320 650
• 972 3 374 1834

Turkey
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 00 800 448 825 093

Ukraine
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 0800 751 293
• +380 0800 751293
(international)

Additional Support

United Arab Emirates
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• 800 444 6793
• 8000 182 424

United Kingdom
AXA Healthcare Employee Assistance Programme

• 0800 072 7072

United Kingdom (Axis Shield Dundee & ARD Stockport)
LifeWorks EAP

www.unum-uk.lifeworks.com
username: unum; password: lifeworks

• 0800 048 2702

United States
Spring Health Mental Health and Work-Life Benefit

• (800) 626-0738 (option 1 for Spanish, 2 for crisis, 3 for general support, 4 for manager support)

Uruguay
EAP Latina

www.portaldebienestar.com
eapconsultas@eaplatina.com
Usuario: abbottpeace; Contraseña: peace

• 000 405 4187
• 0054 (11) 5299 2124
(international)

Uzbekistan
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• + 7 812 3137 526
• + 44 1865 397 074

Vietnam
Optum Emotional Well-Being

www.livewell.optum.com
password: abbott

• (024) 3934 3977
• +91 80 6764 9900 (after office hours)